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Privacy policy

Effective Date: 01 April 2026

At SST Cakes and Cookies, we are committed to protecting the privacy of our delivery partners (“Delivery Personnel”) and users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our delivery mobile application.

1. Information We Collect

We may collect the following types of information:

  • Full Name
  • Email Address
  • Phone Number
  • Profile Information (if applicable)
  • Device Information
  • Location Data (Precise and Background Location)
  • Order and Delivery Details
  • Payment Information (if applicable, processed securely via gateways)

2. Use of Information

We use the collected data for:

  • Assigning and managing delivery orders
  • Enabling real-time tracking of delivery personnel
  • Providing navigation and route optimization
  • Communicating order updates to customers and delivery personnel
  • Improving app performance and user experience
  • Ensuring safety, fraud prevention, and operational monitoring

3. Location Data Usage

Our delivery app collects location data in the foreground and background to:

  • Track delivery status in real-time
  • Provide accurate navigation and route assistance
  • Ensure timely and efficient delivery of orders
  • Share live location with customers (if applicable)

Note:
Location tracking may continue even when the app is closed or not in use, depending on permissions granted by the user.

Users can manage or disable location permissions anytime from device settings, but this may affect delivery functionality.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.

5. Sharing of Information

We do not sell personal data. However, we may share information with:

  • Customers (limited data such as name and contact for delivery purposes)
  • Delivery management systems
  • Payment gateways (if applicable)
  • Legal authorities if required by law

6. Permissions Used in App

Our app may request the following permissions:

  • Location (Foreground & Background) – for delivery tracking
  • Phone – for calling customers
  • Internet Access – for app functionality

7. User Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw permissions anytime via device settings

8. Third-Party Services

We may use third-party services such as:

  • Google Maps (for navigation)
  • Payment gateways
  • Analytics tools

These services follow their own privacy policies.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

10. Contact Information

For any questions or concerns:

  • Email: sstbakery@gmail.com
  • Address:
    97-A, Kings Rd, opposite HDFC Bank,
    Everest Vihar, Rail Nagar, Nirman Nagar,
    Ranisati Nagar, Jaipur, Rajasthan, India